Terms of Service

By accessing or using the services offered by Inside Proxy ("the Service", "we", "us", "our") at insideproxy.net, you ("User", "Customer", "you") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Acceptable Use Policy. These documents are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately stop using the Service. These Terms constitute a legally binding agreement between you and Inside Proxy. Your continued use of the Service following any modifications to these Terms constitutes acceptance of those changes.

By creating an account, you confirm that you have read, understood, and agree to these Terms in their entirety. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Inside Proxy provides proxy network services including residential, datacenter, mobile 4G/5G, and static ISP proxies. Our services are intended exclusively for legitimate professional and commercial use cases.

Permitted use cases include, but are not limited to:

• Legal web scraping and automated data collection from publicly accessible websites
• Market research, price monitoring, and competitive intelligence
• Brand protection, trademark monitoring, and ad verification
• SEO monitoring, SERP tracking, and search engine research
• Software testing, QA automation, and performance testing
• Geo-targeting and geo-restriction bypass for legitimate content access
• Academic research, journalism, and investigative reporting
• Cybersecurity research conducted by authorized professionals
• Social media management and marketing automation (within platform ToS)
• E-commerce operations, sneaker copping, and retail automation for personal or business use

We operate as a reseller of proxy infrastructure. The actual proxy infrastructure is operated by third-party providers. Access to the service requires a registered account and sufficient prepaid account balance. We reserve the right to modify, suspend, or discontinue any feature of the Service at any time.

To use our Service, you must meet the following requirements:

• Be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater
• Have the full legal capacity to enter into a binding contract under applicable law
• Not be a person or entity prohibited from using the Service under any applicable law or regulation
• Not be located in a country subject to a comprehensive embargo by the United States, European Union, or United Nations
• Provide accurate, current, and complete registration information, including a valid email address
• Maintain and promptly update your account information to keep it accurate and current
• Maintain the confidentiality and security of your account credentials at all times

You are solely responsible for all activities that occur under your account, whether or not you authorized them. You must notify us immediately at support@insideproxy.net if you suspect any unauthorized access to or use of your account.

We reserve the right to refuse service, suspend, or permanently terminate accounts at our sole discretion if we reasonably believe that a violation of these Terms has occurred, is occurring, or is likely to occur. One person or entity may not create or maintain multiple accounts without prior written consent.

You may not transfer, sell, or assign your account to any third party without our explicit written permission.

Our proxies may only be used for legal, ethical, and legitimate purposes. You agree that you are solely and entirely responsible for the nature, content, and legality of your traffic and all activities conducted through our Service.

You represent, warrant, and covenant that:

• Your use of the Service fully complies with all applicable local, national, and international laws and regulations
• You will not use the Service in any manner that infringes upon or violates the rights of any third party
• You will not collect, process, or store personal data through our Service in violation of GDPR, CCPA, or any other applicable privacy regulation
• You have reviewed and will comply with the terms of service of any websites or platforms you access through our proxies
• You will not use the Service in a manner that could damage, disable, overburden, or impair our infrastructure or the infrastructure of third parties
• You will implement reasonable measures to prevent unauthorized use of your account credentials
• You understand and accept that we may monitor traffic metadata (but not content) to detect abuse and violations

Violation of this AUP may result in immediate account suspension or termination without prior notice and without refund, and may be reported to applicable law enforcement authorities.

• Fraud & Financial Crime: Credit card fraud, account takeovers, payment fraud, carding, unauthorized access to financial accounts, insurance fraud, tax evasion, or any activity constituting financial crime under applicable law
• Spam & Bulk Messaging: Sending unsolicited commercial emails (spam), SMS spam, social media spam, bulk unsolicited communications, or operating email harvesting tools in violation of CAN-SPAM, CASL, or similar anti-spam laws
• Hacking & Cyberattacks: Distributed Denial of Service (DDoS) attacks, brute force attacks, port scanning, vulnerability scanning of unauthorized systems, exploitation of security vulnerabilities, or any form of unauthorized system access
• Credential Stuffing & Account Takeover: Automated attacks using lists of stolen username and password combinations to gain unauthorized access to online accounts
• Ad Fraud: Generating fraudulent ad clicks, impressions, installs, or any form of automated advertising fraud that deceives advertisers or ad networks
• Illegal Content: Accessing, downloading, distributing, or facilitating access to any content that is illegal in any jurisdiction, including but not limited to child sexual abuse material (CSAM), which we report to the National Center for Missing & Exploited Children (NCMEC)
• Stalking, Harassment & Surveillance: Using the Service to stalk, harass, threaten, intimidate, or conduct non-consensual surveillance of individuals; operating stalkerware or covert monitoring tools
• Malware & Destructive Code: Distributing, propagating, or facilitating viruses, trojans, ransomware, worms, spyware, adware, or any other malicious software or destructive code
• Intellectual Property Infringement: Systematic, large-scale unauthorized reproduction, distribution, or circumvention of technological protection measures protecting copyrighted content
• Sanctions Evasion: Using the Service to circumvent international sanctions, export controls, embargoes, or any trade restriction imposed by the US OFAC, EU, UN, or other governing bodies
• Cryptocurrency Abuse: Unauthorized cryptocurrency mining using third-party resources, operating botnets, cryptojacking, or similar resource exploitation
• Circumventing Security Controls: Bypassing, defeating, or attempting to defeat authentication systems, CAPTCHAs, rate limits, or security controls of systems you do not own or have explicit written authorization to test
• Weapons & Controlled Substances: Facilitating the illegal purchase, sale, or distribution of firearms, ammunition, controlled substances, prescription drugs, or other regulated goods
• Human Trafficking & Exploitation: Any use of the Service that facilitates human trafficking, sexual exploitation, forced labor, or any form of modern slavery
• Terrorism & Extremism: Communicating with, supporting, financing, or facilitating designated terrorist organizations or extremist groups

This list is non-exhaustive. We reserve the right to determine, in our sole discretion, what constitutes prohibited activity. We actively cooperate with law enforcement agencies globally and will provide account information and traffic metadata in response to valid legal requests.

The Service operates on a prepaid credit balance system. You add funds to your account wallet and proxy plans are purchased and activated by deducting from your balance. There are no automatic recurring subscriptions unless explicitly and separately agreed in writing.

• All prices are displayed and charged in United States Dollars (USD)
• Payments are processed through third-party providers: Stripe (cards), PayPal, or cryptocurrency via NOWPayments
• Account balance does not expire provided the account remains in good standing and compliant with these Terms
• We reserve the right to modify pricing at any time. Existing active plans will not be retroactively affected, but new purchases will reflect current pricing
• Promotional pricing and discount codes are non-retroactive and may not be combined unless explicitly stated
• All sales are final upon activation of proxy credentials. See Refund Policy for exceptions
• We do not store full credit card numbers; card data is processed and stored exclusively by Stripe in a PCI-DSS compliant environment
• Chargebacks: Initiating a chargeback or payment dispute without first contacting our support team may result in immediate, permanent account suspension and recovery of the disputed amount plus applicable fees through all available legal means
• You are solely responsible for any taxes, duties, or levies applicable to your purchases in your jurisdiction. Our prices do not include VAT or other local taxes unless required by law
• We reserve the right to withhold fulfillment of any order suspected of fraud pending manual review

For billing issues, disputes, or invoicing requests, contact billing@insideproxy.net within 30 days of the relevant transaction.

Given the nature of digital proxy services where infrastructure costs are incurred immediately upon activation, our refund policy is as follows:

• Unused account balance (no plans activated): Eligible for a full refund within 14 calendar days of deposit. Submit a request to billing@insideproxy.net with your account email and reason
• Unused account balance (plans previously activated): Eligible for a partial refund of remaining balance within 7 days at our discretion, after deducting the cost of any activated plans
• Activated proxy plans: Non-refundable once proxy credentials have been issued, as server infrastructure, bandwidth allocation, and IP pool costs are immediately and irrecoverably incurred upon activation
• Datacenter or static plans with documented provider outages: Partial credit may be issued at our sole discretion for multi-day outages verified with our upstream provider
• Service degradation / prolonged outages: If a verified, prolonged outage (exceeding 12 consecutive hours) directly affects your active plan, we will issue proportional account credit. Credit amounts are calculated based on the pro-rated daily cost of the affected plan
• Fraudulent transactions: If you believe an unauthorized transaction occurred on your account, contact us immediately at billing@insideproxy.net before initiating a chargeback with your payment provider
• Accounts terminated for ToS violations: No refund will be issued under any circumstances for accounts terminated due to violations of these Terms or our Acceptable Use Policy

Inside Proxy is committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Romanian Law No. 190/2018 on GDPR implementation, and all other applicable data protection regulations.

Categories of personal data we collect and process:

• Identity data: Username, email address, optional display name
• Technical data: IP address, browser type, device information, login timestamps
• Transaction data: Payment amounts, payment method type, invoice records (no full card numbers)
• Usage data: Bandwidth consumption, proxy usage statistics, plan activity (metadata only, not traffic content)
• Communication data: Support tickets, email correspondence
• Authentication data: Hashed passwords, 2FA configuration, session tokens

Legal bases for processing (GDPR Article 6):

• Article 6(1)(b) — Performance of contract: Processing necessary to provide the Service
• Article 6(1)(c) — Legal obligation: Financial record keeping, tax compliance, law enforcement cooperation
• Article 6(1)(f) — Legitimate interests: Security monitoring, fraud prevention, service improvement

Your rights under GDPR:

• Right of access (Art. 15): Request a copy of all personal data we hold about you
• Right to rectification (Art. 16): Request correction of inaccurate or incomplete data
• Right to erasure (Art. 17): Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements
• Right to restriction (Art. 18): Request that we restrict processing of your data in certain circumstances
• Right to data portability (Art. 20): Receive your personal data in a structured, commonly used format
• Right to object (Art. 21): Object to processing based on legitimate interests
• Right to lodge a complaint: File a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at anspdcp.ro, or the supervisory authority in your EU member state

To exercise any of these rights, contact our Data Protection Officer at privacy@insideproxy.net. We will respond within 30 days as required by GDPR. We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing is limited to: payment processors (Stripe, PayPal), infrastructure providers (operating under data processing agreements), and law enforcement agencies when legally required.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our specific retention periods are:

• Account & identity data: Duration of active account, plus 2 years after voluntary account closure. Longer if required by law or ongoing legal proceedings
• Financial & transaction records: 7 years from the transaction date, as required by Romanian tax law and EU financial regulations
• Proxy usage metadata (bandwidth logs, timestamps): 90 days for security, abuse detection, and billing dispute resolution purposes. Traffic content is never logged
• Security & access logs (IP addresses, login history): 12 months for fraud prevention and security incident investigation
• Support tickets & communications: 3 years from last activity
• Marketing communications (if opted in): Until unsubscription or account deletion
• Accounts terminated for ToS violations: Data may be retained indefinitely where required for legal proceedings, law enforcement cooperation, or fraud prevention

Upon expiry of the retention period, data is securely deleted or anonymised. You may request early deletion of your account at any time; however, financial records subject to legal retention requirements cannot be deleted prior to their mandatory retention period.

All content, trademarks, service marks, trade names, logos, software, source code, databases, designs, interfaces, documentation, and other intellectual property on the Inside Proxy platform ("IP") are the exclusive property of Inside Proxy or its licensors and are protected by applicable intellectual property laws in Romania, the European Union, and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for its intended purpose in accordance with these Terms. This license does not include any right to:

• Copy, reproduce, distribute, publish, or create derivative works from any part of our Service or IP
• Sell, sublicense, rent, lease, or otherwise transfer rights to the Service or IP to third parties
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of any software component
• Remove, alter, or obscure any copyright, trademark, or proprietary rights notices
• Frame or mirror any part of the Service without written consent
• Use any automated tools, scrapers, or bots to access the Service dashboard without prior written consent

Any feedback, suggestions, or ideas you voluntarily provide regarding the Service may be used by us freely without any obligation of compensation, attribution, or confidentiality.

To the fullest extent permitted by applicable law, Inside Proxy expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Any warranty that the Service will be uninterrupted, error-free, secure, or free of viruses, harmful components, or other technical issues
• Any warranty regarding the accuracy, reliability, timeliness, or completeness of any content or data obtained through the Service
• Any warranty that defects will be corrected or that the Service or servers are free of viruses or other harmful code
• Any warranty regarding the continued availability of any IP addresses, proxy pool sizes, or geographic targeting options

We do not warrant or represent that any third-party websites accessed through our proxies will be accessible, functional, or free from malicious content. You are solely responsible for evaluating the reliability and suitability of the Service for your specific use case.

Some jurisdictions do not allow the exclusion of implied warranties; in such jurisdictions the above exclusions may not apply to you and you may have additional legal rights.

To the maximum extent permitted by applicable law, in no event shall Inside Proxy, its directors, officers, employees, contractors, agents, licensors, suppliers, or affiliates be liable for any:

• Indirect, incidental, special, consequential, exemplary, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Cost of substitute services or procurement of replacement goods
• Damages arising from unauthorized access to or alteration of your data or transmissions
• Damages arising from the conduct of any third party, including other users of the Service
• Damages arising from your inability to access or use the Service

These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Our maximum aggregate liability for any and all claims arising out of or relating to these Terms or your use of the Service, regardless of the form of action, shall not exceed the total amount paid by you to Inside Proxy in the 30 calendar days immediately preceding the event giving rise to the claim.

The limitations of liability set forth herein are fundamental elements of the basis of the bargain between you and Inside Proxy. Some jurisdictions do not allow certain limitations of liability; in such jurisdictions these limitations may be modified to the minimum extent necessary to comply with applicable law.

You agree to indemnify, defend, and hold harmless Inside Proxy, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use or misuse of the Service
• Your violation of these Terms, our AUP, or any applicable law or regulation
• Your violation of any third party's rights, including intellectual property rights or privacy rights
• Any content or data transmitted through the Service by you or under your account
• Any claim by a third party arising from your activities conducted using our Service
• Your breach of any representation or warranty made in these Terms

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting all available defenses.

The Service integrates with and relies upon various third-party services, including but not limited to payment processors, proxy infrastructure providers, email delivery services, and analytics tools. Your use of such third-party services is governed by their respective terms of service and privacy policies, which we encourage you to review.

We are not responsible for the practices, content, accuracy, or availability of any third-party services. The inclusion of links or integration with third-party services does not constitute endorsement by Inside Proxy.

Our proxy infrastructure is sourced from third-party network providers. As a reseller, we are dependent on their infrastructure uptime and performance. While we maintain service level commitments to the best of our ability, we cannot guarantee specific uptime targets that depend on third-party infrastructure performance.

IP addresses in our proxy pool may be shared across multiple customers (in the case of rotating residential proxies). We do not guarantee that specific IP addresses will remain in our pool, that specific geographic locations will always be available, or that pool sizes will remain constant.

Either party may terminate the service relationship at any time:

• By you: You may close your account at any time through the Settings page. Upon closure, any remaining account balance may be refunded subject to the Refund Policy
• By us: We may suspend or permanently terminate your account and all associated proxy credentials at any time, with or without prior notice, for any of the following reasons:

• Any violation of these Terms of Service or our Acceptable Use Policy
• Suspected or confirmed fraudulent, abusive, illegal, or harmful activity
• Non-payment, payment failure, or chargeback initiation
• Extended account inactivity (no login for 12+ months with zero balance)
• Expired proxy plans inactive for 31+ days are automatically removed from your account
• Receipt of a valid court order or legal process requiring termination
• Discontinuation of the Service or our business operations
• Any reason at our sole and absolute discretion

Upon termination for cause (ToS violations), your account balance is forfeited and no refund will be issued. Upon termination for other reasons, unused account balance may be refunded at our discretion.

Termination does not relieve you of any obligations or liabilities that accrued prior to termination. Sections 5, 10, 12, 13, and 17 of these Terms shall survive termination indefinitely.

We respect intellectual property rights and respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) and applicable EU copyright law.

If you believe that your copyrighted work has been accessed through our Service in a way that constitutes copyright infringement, please provide our designated agent with the following:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Information sufficient to locate the allegedly infringing material
• Your contact information (name, address, email, phone number)
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Submit DMCA notices to: legal@insideproxy.net

Please note that as a proxy service provider, we do not control the content accessed by our users. Repeat infringers will have their accounts terminated.

These Terms are governed by and construed in accordance with the laws of Romania and the applicable regulations of the European Union, without regard to conflicts of law principles.

Informal resolution: Before initiating any formal legal proceedings, you agree to first contact us at legal@insideproxy.net and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within 30 days.

Formal proceedings: If informal resolution fails, disputes shall be submitted to the exclusive jurisdiction of the competent courts in Romania. If you are an EU consumer, you may also bring proceedings in the courts of your country of residence in accordance with applicable EU consumer protection law.

EU Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform available at ec.europa.eu/consumers/odr for resolving consumer disputes arising from online contracts.

Class action waiver: To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class or representative action.

Any cause of action you may have with respect to your use of the Service must be commenced within one (1) year after the claim or cause of action arises, or such action will be permanently barred.

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. The most current version will always be available at insideproxy.net/tos.php with the date of last update indicated at the top.

For material changes, we will provide notice through one or more of the following methods:

• Email notification to your registered email address at least 7 days before the changes take effect
• A prominent notice or banner displayed on the Service dashboard
• An in-app notification visible upon your next login

Your continued use of the Service after the effective date of any changes constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may close your account by contacting support.

Minor changes (such as typographical corrections, clarifications that do not materially affect your rights, or changes required by law) may take effect immediately without separate notification.

If you have any questions, concerns, or requests regarding these Terms of Service or any other legal matter, please contact us through the appropriate channel:

• General & Technical Support: support@insideproxy.net
• Billing & Payment Disputes: billing@insideproxy.net
• Privacy, GDPR & Data Requests: privacy@insideproxy.net
• Legal, DMCA & Law Enforcement: legal@insideproxy.net
• Abuse Reports: abuse@insideproxy.net
• Telegram (fastest response): https://t.me/insideproxyoff

We aim to respond to all inquiries within 24–48 business hours. For urgent security or legal matters, please indicate "URGENT" in your subject line.